HEC · Wall-mounted

Tide

A wall-mounted air conditioner with built-in Wi-Fi, Frost Clean self-cleaning and I-Feel. As a split for one room, or a dual for two rooms.

HEC Tide white indoor unitHEC

Wall-mounted

HEC25/35/50RECO · 2HEC35/50RECO-OUM

Tide is HEC's wall-mounted air conditioner for everyday use: simple, quiet and with built-in Wi-Fi, so you can change the temperature and settings from your phone with the Intelligent Air app.

As a split it comes in three sizes, 2.5, 3.5 and 5.0 kW, with class A++ in cooling and A+ in heating. As a multi-split, two Tide units work with one dual outdoor unit, 3.5 or 5.0 kW. Frost Clean self-cleaning keeps the unit clean, and a safety feature switches on by itself if the internal temperature gets too high.

Class
A++ / A+
Wi-Fi
Built in
Cleaning
Frost Clean

2.5 · 3.5 · 5.0 kW 9,000 to 18,000 BTU

Features

  • Coanda airflow

    The air travels along the ceiling and spreads more evenly through the room, without blowing straight at you.

  • Frost Clean

    A self-cleaning system that keeps the indoor unit cleaner over time, for efficiency and better air.

  • I-Feel

    The sensor in the remote control measures the temperature where you are, and the unit works to that reading.

  • Quiet operation

    For bedrooms, living rooms and workspaces. The indoor unit goes down to 19 dB(A) on the 2.5 kW size.

  • Built-in Wi-Fi

    With the Intelligent Air app you set the temperature and settings from your phone, even when you are away.

  • Safety feature

    Switches on by itself if the internal temperature gets too high, for a safer home.

  • Split or dual

    Three split sizes, or two indoor units on one 3.5 or 5.0 kW dual outdoor unit.

  • Heats in winter too

    As a split it heats down to −20°C outside, as a dual down to −15°C.

Technical data

The highlighted rows matter most: how much the unit cools, how much it heats and how much electricity it saves.

Split, one room

Indoor unitHEC25RECO-INHEC35RECO-INHEC50RECO-IN
Outdoor unitHEC25RECO-OUHEC35RECO-OUHEC50RECO-OU
Power supply1~ 220–240 V1~ 220–240 V1~ 220–240 V
Capacity and efficiency Most important
Cooling capacity, kW (rated, min–max)How much it cools. The more kW, the bigger the room it can cool.2.6 (0.8–3.1)3.2 (0.8–3.5)4.8 (1.3–5.4)
Heating capacity, kW (rated, min–max)How much it heats. In brackets: the lowest and highest output it reaches.2.8 (0.8–3.3)3.6 (0.8–3.9)4.8 (1.3–5.4)
SEER (cooling), W/WHow much it saves when cooling through the summer. The higher, the less electricity it uses.6.16.16.3
SCOP (heating, average climate), W/WHow much it saves when heating through the winter. The higher, the less electricity it uses.4.04.04.0
Energy class, coolingThe class on the energy label. A+++ is the best.A++A++A++
Energy class, heatingThe class on the energy label. A+++ is the best.A+A+A+
Sound
Indoor unit, dB(A) (high / quiet)38 / 1939 / 2044 / 28
Outdoor unit, dB(A)515254
Dimensions and weight
Indoor unit, mm (W × D × H)705 × 193 × 265705 × 193 × 265875 × 212 × 304
Outdoor unit, mm (W × D × H)660 × 245 × 463700 × 245 × 544800 × 280 × 553
Indoor unit weight, kg6.76.710.0
Outdoor unit weight, kg19.222.029.2
Installation and operation
Max. pipe length, m (in brackets: no extra charge)15 (5)15 (5)20 (7)
Max. height difference, m101015
Outdoor temperature range, cooling, °C−20 to 43−20 to 43−20 to 43
Outdoor temperature range, heating, °C−20 to 24−20 to 24−20 to 24
RefrigerantR32R32R32
Refrigerant charge, kg0.460.490.78

Dual multi-split, two rooms

Outdoor unit2HEC35RECO-OUM2HEC50RECO-OUM
Indoor units2 × HEC25RECO-INHEC25RECO-IN + HEC35RECO-IN
Power supply1~ 220–240 V1~ 220–240 V
Capacity and efficiency Most important
Cooling capacity, kW (rated, min–max)How much it cools both rooms together.3.64.7 (1.2–5.0)
Heating capacity, kW (rated, min–max)How much it heats both rooms together. In brackets: the lowest and highest output it reaches.4.0 (1.3–4.6)4.8 (1.5–5.7)
SEER (cooling), W/WHow much it saves when cooling through the summer. The higher, the less electricity it uses.6.56.1
SCOP (heating, average climate), W/WHow much it saves when heating through the winter. The higher, the less electricity it uses.4.04.0
Energy class, coolingThe class on the energy label. A+++ is the best.A++A++
Energy class, heatingThe class on the energy label. A+++ is the best.A+A+
Sound
Outdoor unit, dB(A)5253
Dimensions and weight
Outdoor unit, mm (W × D × H)800 × 280 × 553800 × 280 × 553
Outdoor unit weight, kg3036
Installation and operation
Max. total pipe length, m (in brackets: no extra charge)30 (20)30 (20)
Max. pipe length per room, m2020
Max. height difference, outdoor to indoor unit, m1515
Max. height difference between the two indoor units, m7.57.5
Outdoor temperature range, cooling, °C−10 to 43−10 to 43
Outdoor temperature range, heating, °C−15 to 24−15 to 24
RefrigerantR32R32
Refrigerant charge, kg0.801.10

Values from HEC's official data sheets for Tide (product page). For the 2HEC35RECO-OUM the data sheet does not give the cooling range correctly, so we show the rated value only. The dual uses the same indoor units as the split. Values may vary by version; we confirm them in the quote. Split data sheet (PDF) · Multi-split data sheet (PDF)

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Find us
Rruga Ukë Mavriqi 23, Shkabaj
Prishtina 10000, Republic of Kosovo
Hours
Monday to Friday, 08:00 to 17:00

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